Enterprise Feedback Management - Webopedia.com

November 29, 2009

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Enterprise Feedback Management

Last modified: Monday, February 06, 2006

EFM or Enterprise Feedback Management is the term used to describe enterprise-wide online survey software. EFM software supports advanced survey design with CRM integration and advanced reporting with statistical analysis, a centralized panel management and workflow process to ensure consistent survey quality and enforce respondent privacy and IT security policies. Additionally, multiple departments within an organization can collaborate on survey initiatives, share results and gain insights that impact bottom-line results. [Adapted from Qualtrics.com]

Related Categories

Business Computing

Related Terms

decision support system

security policy

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Online Surveys Optimal For Enterprise IT Feedback
(Software Mag.com Article) As online surveys rise in popularity within large firms, IT professionals are in a position to coordinate using a new generation of enterprise feedback management systems, ensuring compliance and avoiding problems.

Qualtrics.com
Qualtrics.com offers customized survey solutions for individual researchers and enterprise solutions for corporations.

Qualtrics: Sample Surveys
Twenty-two different types of surveys for "Market Analysis", including information measured and a sample survey.

SPSS: Enterprise Feedback Management
Enterprise feedback management (EFM), a new solution from SPSS Inc., provides your organization with an ongoing means of incorporating regular customer insight into your business operations.

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